Support Brandwise

Leveraging our 20+ years of wholesale experience, we pride ourselves on providing personalized training and exceptional support. Our Colorado-based team is available 9am-7pm Eastern Time, Monday through Friday, to help answer your questions.

Support Options

Every interaction with our Support team generates a Support Ticket.
Open a ticket via email, phone, or online through the Brandwise Support Center.

Email

support@brandwise.com

Phone

303-788-9970 x1
9am to 7pm ET, Mon–Fri

Marketplace Support

marketplace@brandwise.com

Remote Support

Enter the code your support tech shared with you.

At Market

Our Support techs are available weekends during market events in Atlanta, Dallas, Las Vegas, and more.

Hardware Requirements

Learn about the requirements needed to run our software.

Download PDF

Training

We offer instructor-led training sessions either online or on-site.

Get Your Brandwise Passport

Start connecting and sharing within the Brandwise ecosystem.

Brandwise Support Center

Get 24/7 access to our knowledge base and follow the progress of your Support Ticket.

Be a Brandwise Insider

Join our community to see new features, get user tips, and chat with our experts.

Join us

Subscribe to receive text and e-mail updates from Brandwise by texting INSIDERS to 33777.

We’re Here for You

Support & Training