Sales: 877-435-3225

CAREERS AT BRANDWISE

For 20 years, Brandwise has consistently brought a fresh perspective and revolutionary advancements to the art and science of selling. Our company is comprised of computer geeks, data heads, sales gurus, customer support specialists and more. We have a passion for technology, and are THE go-to for B2B technology in the various wholesale industries we serve.  We provide top of the line products and support to our customers, and have been recognized with multiple awards for innovation, excellence and industry support

Modernize the Art & Science of Selling.

-The Brandwise Vision

Help us change the way selling is done.

Why Pursue a Career with Brandwise?

In the wholesale industry, Brandwise is the GO-TO technology provider and we’ve got the awards to prove it! Be a part of something great!.
We offer a comfortable, yet professional work environment and take good care of our team. We celebrate a great work week with Friday breakfast, an afternoon beer and the occasional game of ping pong!
On top of that we offer a competitive compensation and benefits package including a an annual company 401k matching contribution.

Built In Colorado
Brandwise was recently named as one of the Top 100 Digital Companies in Colorado!
Why Pursue a Career with Brandwise?

Brandwise Core Values

TRAILBLAZING

Why worry about how things should be done when you can think of how things could be done?  That’s the mindset that lets the people of Brandwise radically improve the lives and businesses of sales professionals, sales agencies and suppliers.  We are out to improve the way our customers sell by creating new technologies, and more importantly, new ideas.

PASSION

We think selling is cool, and we think advancing the way people sell is pretty cool, too. At Brandwise, we help sales people do their jobs better by updating their arsenal with modern equipment. We’re proud of the technologies we create and our goal is to make that enthusiasm contagious.

AGILITY

No, we’re not talking about being able to do back-flips or run up walls – although that would be awesome. We’re talking about business agility. The ability to spot new opportunities and trends then quickly change direction to capitalize on them. New business models are going to disrupt our customers’ industries. New product categories will appear in the blink of an eye. As a technology company, we help create those disruptions. We must also stay vigilant so that we can prepare ourselves and our customers for tomorrow’s marketplace even as we help to redefine it.

TEAMWORK

Brandwise employees are smart, motivated and creative individuals – and we don’t mind saying so. All those great people work best when they work together – and the products we sell work best when we provide great ongoing support. We are a team and our customers are part of that team. Booyah!
Career Opportunities

Customer Support Technician

About the Position: 

A Brandwise Customer Support Technician is responsible for providing our customers best-in-class service and software support via phone, email, and, sometimes, in-person.  Familiarity with web applications, development processes, support escalation processes, and supplier and agency selling environments is a plus, but not required.

*We are looking for candidates who currently reside in the state of Colorado, around the Denver Metro area. Please note this is an on-site full time position located in Lakewood, Colorado.

You:

  • You are equal parts nerdy and gregarious
  • You have top notch written and verbal communication skills, with a knack for explaining use of software and the Internet in non-technical terms.  Basically, you can translate geek-speak to mere mortals
  • Be a great multitasker! Work with multiple customers on multiple issues… while rubbing your tummy and patting your head
  • Don’t just help our customers, help us!  Be great at documenting issues and recording steps to reproduce them so that the rest of your team, our Data team, and our R&D team can find those bugs and squash them as quickly as possible.
  • You love computers & software.   Proficiency with Microsoft Excel and other MS Office applications, good comfort within Windows, OS X, and iOS operating systems, and various web browsers, primarily Internet Explorer. Bonus skills: SQL and SQL Lite
  • You know your way around Computer Networking setup, TCP / IP, LAN, WAN, WLAN protocols and technologies. This is not your primary customer support responsibility, but this knowledge sure helps with troubleshooting the software problems reported by our customers!
  • You’re fun to work with and can enhance your team & the entire company with your presence, skills, drive and passion

More Info:

Although we’re not looking for specific minimum educational background, this early-career position is often the voice of the company, so be awesome!

You might need to work flexible hours, including scheduled shift coverage starting between 6:00 a.m. and 9:00 a.m. daily, with rotating evening and weekend remote on-call coverage. You might also, be required to travel for on-site support and work on the weekend to support our customer’s peak selling season (primarily January and July).

Benefits:

  • Competitive salary and benefits package
  • 401k with 3% company contribution
  • Vacation/Personal days
  • Paid holidays
  • Gourmet coffee everyday along with Friday beer and ping pong
  • Entrepreneurial and casual office environment surrounded by other motivated and passionate individuals

Apply:

Email your resume and a genuinely crafted cover letter to careers at brandwise.com explaining why you think Brandwise is the perfect fit for you.  Please be sure to include the job title in your subject line.  And we’ll give you extra credit if you can tell us something about Brandwise that actually proves you did your homework and researched our company.

 

Brandwise, Inc

12596 W Bayaud Ave
Suite 100
Lakewood, CO 80228
877-435-3225

Technical Support & Customer Service
20%
Operations
23%
Sales & Marketing
12%
Finance
8%
Research & Development
50%

Brandwise hires talented professionals for various departments. Please check back for future openings.