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Helpline Service Availability:
Brandwise will endeavor to return all calls for Helpline Service as soon as possible.

Technical Support:
Available between 6:00am and 6:00pm, MST, 5 days a week.

Problem Assistance:
Available between 6:00am and 6:00pm., MST, 5 days a week.
For critical issues*, assistance will be available on a 24/7 via a pager.

*A critical issue is one that renders the system unusable.