Sales: 877-435-3225

CAREERS AT BRANDWISE

For nearly 20 years, Brandwise has consistently brought a fresh perspective and revolutionary advancements to the art and science of selling. Our company is comprised of computer geeks, data heads, sales gurus, technical support specialists and more. We have a passion for technology, providing top of the line products and bringing support to our customers.

Modernize the Art & Science of Selling.

-The Brandwise Vision

Help us change the way selling is done.

Why Pursue a Career with Brandwise?

In the wholesale industry, Brandwise is the GO-TO technology provider and we’ve got the awards to prove it! Be a part of something great!.
We offer a comfortable, yet professional work environment and take good care of our team. We celebrate a great work week with Friday breakfast, an afternoon beer and the occasional game of ping pong!
On top of that we offer a competitive compensation and benefits package including a 3% annual company 401k contribution.

Built In Colorado
Brandwise was recently named as one of the Top 100 Digital Companies in Colorado!
Why Pursue a Career with Brandwise?

Brandwise Core Values

TRAILBLAZING

Why worry about how things should be done when you can think of how things could be done?  That’s the mindset that lets the people of Brandwise radically improve the lives and businesses of sales professionals, sales agencies and suppliers.  We are out to improve the way our customers sell by creating new technologies, and more importantly, new ideas.

PASSION

We think selling is cool, and we think advancing the way people sell is pretty cool, too. At Brandwise, we help sales people do their jobs better by updating their arsenal with modern equipment. We’re proud of the technologies we create and our goal is to make that enthusiasm contagious.

AGILITY

No, we’re not talking about being able to do back-flips or run up walls – although that would be awesome. We’re talking about business agility. The ability to spot new opportunities and trends then quickly change direction to capitalize on them. New business models are going to disrupt our customers’ industries. New product categories will appear in the blink of an eye. As a technology company, we help create those disruptions. We must also stay vigilant so that we can prepare ourselves and our customers for tomorrow’s marketplace even as we help to redefine it.

TEAMWORK

Brandwise employees are smart, motivated and creative individuals – and we don’t mind saying so. All those great people work best when they work together – and the products we sell work best when we provide great ongoing support. We are a team and our customers are part of that team. Booyah!
Career Opportunities

Customer Implementations & Training Specialist

About the Position:

Brandwise is seeking a detail oriented person to leverage their real life experience to enhance and carryout the implementation and training programs that ensure our new customer onboarding is successful across all Brandwise products.

Ensuring the most appropriate functonality and features are leveraged to support each customer’s specific needs are a crucial in this role. It is imperative that our customers can use our software unassisted and that they are fully implemented on time, every time.

You must be comfortable communicating daily project updates to the appropriate resources, leveraging multiple methods of communication

You Know and are Skilled in:

  • Using Project management software, preferably Teamwork
  • Working in a collaboration platform, preferably Confluence
  • Using a ticketing and documentation tool, preferably ZenDesk
  • Learning new internal applications to support implementing Brandwise software
  • Microsoft and Apple IOS applications and operating systems
  • B2B business concepts and are able to apply them to the configuration of a software application

Your Essential Responsibilities are:

  • Usage of standard project management tools to ensure customers have a consistent and comprehensive experience implementing Brandwise products
  • Implementing and managing to a pre-defined project plan
  • Gathering customer specific business requirements to ensure all tools and features are implemented appropriately for each customer
  • Utilizing the details learned from the business discovery work to assist project resources in identifying unique requirements
  • Working with customers to train them on how to effectively set up and use Brandwise products
  • Updating projects and communicating status to both internal and external resources
  • Handoff customer’s post-implementation to the Brandwise Technical Support team
  • Collaborate with other team members to maintain standard training and documentation materials to ensure customers have a clear understanding of our tools
  • Perform major product upgrades and associated training for our existing customers
  • Work closely with the sales team and Finance Manager to coordinate scheduling of all new customer onboarding or upgrade projects
  • Effectively manage multiple projects as scheduled and know when to raise concerns about resources
  • Leverage all resources necessary from both the customer and Brandwise to ensure expectations are successfully met
  • Perform other duties as assigned

You are/have:

  • Flexible
  • A problem solver
  • Able to receive and leverage constructive criticism
  • Demonstrate successful project management
  • Able to trouble-shoot technical and data issues, and know when to ask for help
  • Effective written and oral communication skills with co-workers, management and customers of all levels
  • Self-motivated and embody a strong entrepreneurial spirit
  • Enthusiastic and able to build and work well in a team environment
  • Good listener who takes responsibility for your actions, and are always looking for solutions to problems
  • Excellent organizational skills and follow-through capability
  • Ability to recognize when to call in reinforcements to keep a project on schedule
  • Comfortable communicating with executive management at Brandwise and asking for or providing advice or direction when required

You need:

  • 3-5 years’ experience implementing and training customers on complex software solutions
  • Project management skills
  • Ability to travel on occasion and work weekends if necessary
  • College degree preferred

Benefits:

  • Competitive salary and benefits package
  • 401k with 3% company contribution
  • Vacation/Personal days
  • Paid holidays
  • Gourmet coffee everyday along with Friday beer and ping pong
  • Entrepreneurial and casual office environment surrounded by other motivated and passionate individuals

Apply:

Email your resume and a genuinely crafted cover letter to careers at brandwise dot com explaining why you think Brandwise is the perfect fit for you.  Please be sure to include the job title in your subject line.  And we’ll give you extra credit if you can tell us something about Brandwise that actually proves you did your homework and researched our company.

Support Technician

About the Position: 

A Brandwise Support Technician is responsible for providing our customers best-in-class service and software support via phone, email, and, sometimes, in-person.  Familiarity with web applications, development processes, support escalation processes, and supplier and agency selling environments is a plus, but not required.

You:

  • You are equal parts nerdy and gregarious
  • You have top notch written and verbal communication skills, with a knack for explaining use of software and the Internet in non-technical terms.  Basically, you can translate geek-speak to mere mortals
  • Be a great multitasker! Work with multiple customers on multiple issues… while rubbing your tummy and patting your head
  • Don’t just help our customers, help us!  Be great at documenting issues and recording steps to reproduce them so that the rest of your team, our Data team, and our R&D team can find those bugs and squash them as quickly as possible.
  • You love computers & software.   Proficiency with Microsoft Excel and other MS Office applications, good comfort within Windows, OS X, and iOS operating systems, and various web browsers, primarily Internet Explorer. Bonus skills: SQL and SQL Lite
  • You know your way around Computer Networking setup, TCP / IP, LAN, WAN, WLAN protocols and technologies. This is not your primary customer support responsibility, but this knowledge sure helps with troubleshooting the software problems reported by our customers!
  • You’re fun to work with and can enhance your team & the entire company with your presence, skills, drive and passion

More Info:

Although we’re not looking for specific minimum educational background, this early-career position is often the voice of the company, so be awesome!

You might need to work flexible hours, including scheduled shift coverage starting between 6:00 a.m. and 9:00 a.m. daily, with rotating evening and weekend remote on-call coverage. You might also, be required to travel for on-site support and work on the weekend to support our customer’s peak selling season (primarily January and July).

Benefits:

  • Competitive salary and benefits package
  • 401k with 3% company contribution
  • Vacation/Personal days
  • Paid holidays
  • Gourmet coffee everyday along with Friday beer and ping pong
  • Entrepreneurial and casual office environment surrounded by other motivated and passionate individuals

Apply:

Email your resume and a genuinely crafted cover letter to careers at brandwise dot com explaining why you think Brandwise is the perfect fit for you.  Please be sure to include the job title in your subject line.  And we’ll give you extra credit if you can tell us something about Brandwise that actually proves you did your homework and researched our company.

 

Brandwise, Inc

12596 W Bayaud Ave
Suite 100
Lakewood, CO 80228
877-435-3225

Technical Support & Customer Service
20%
Operations
23%
Sales & Marketing
12%
Finance
8%
Research & Development
50%

Brandwise hires talented professionals for various departments. Please check back for future openings.