Toll-free technical hot line: 877-435-3225 - ext. 1
Fax number: 303-788-9975
Helpline Service Availability
Brandwise will return all calls for Helpline Service as soon as possible.
Technical Support
Available between 6:00am and 6:00pm, MST, 5 days a week.
Problem Assistance
Available between 6:00am and 6:00pm, MST, 5 days a week.
For critical issues (issues that render the system unusable), assistance will be
available 24/7 via pager.
Live Chat Support
Available between 6:00am and 6:00pm, MST, 5 days a week.
Tech Support Email
We strive to respond to the majority of support requests within 24 hours,
although depending on the day and time of your request, our response time may take
up to 48 hours.